We couldn't connect to this host
Does the site load normally for you right now, in your own browser?
Yes, it loads fine for me
Our scanning probe couldn't reach your origin, but the site loads normally for you — this points to something specific to our probe, not a general outage.
Check
Check your origin firewall/WAF logs for blocked requests around the time of this scan.
Fix
Allow Cloudflare's published IP ranges in your origin firewall or WAF, if they're currently being blocked.
Verify
Re-run the scan.
No, it's down for me too
The origin appears to be unreachable, both to our probe and to you directly.
Check
Check your hosting provider's status page and your origin server's uptime/process status.
Fix
Restart or investigate the origin server/application process.
Verify
Confirm the site loads in your browser, then re-run the scan.
Not sure / haven't checked
Our probe couldn't reach this host, but we don't yet know whether that's specific to our probe or a real outage.
Check
Try loading the site yourself, ideally from a different network than usual.
Fix
If it loads for you, this is likely probe-specific — check firewall/WAF rules. If it doesn't load for you either, treat it as a real outage and check your origin server.
Verify
Re-run the scan once you've checked directly.
Want to narrow it down interactively instead? Use the error lookup tool.